Sometimes it could be a minor software glitch causing your photos and videos to not load on your iPhone. Redownload the MMS message. ! Update your iPhone to the latest Carrier Settings. Alternatively, if Facebook Messenger keeps crashing, try the mobile site. The Facebook and the Facebook Messenger apps on my Lumia 630 do not load images. The following is how you do it. There are only two reasons why you can’t access a downloaded MMS message. From here, see if Messenger is among the apps awaiting an update. I have to choose the person and paste a link to the photo! Also, check if another SIM is operating fine with your phone. I have been using Google photos forever, and sharing to Messenger. If so, then the problem is with the service provider. Images load but look wrong. To do so, press and hold the Home and sleep/wake buttons at once until the Apple logo shows up on the screen. Failed to Download Attachment from Multimedia Message. 7. For more information, see the documentation that came with the software. The sharing takes me to Messenger, but not to the drop down list like usual where I can select who to send to. To update iOS, you can open “Settings” app and then tap “General” > “Software Update” to see if there is a new iOS version. https://www.imore.com/pictures-dont-appear-text-messages-heres-fix Help please! You can also take a look here to see if Facebook Messenger is down https://www.payetteforward.com/my-iphone-wont-send-pictures-heres-real-fix Wait for the Videos to Load on Your iPhone. Facebook/facebook messenger images don't load. Fix 2. I have seen this issue on my Lumia 920 too. When your iPhone 6/7/8/X unable to share photos in iOS 8/9/10/11 or even iOS 12, you should check if there is an available update version. Then, force reboot your iPhone. You may be facing the problem of an iPhone not sending picture messages if it isn’t updated to the latest carrier settings. In that case, your best bet is to load at least one video in your collection and it will trigger all the other photos and videos to load-up. https://www.payetteforward.com/messenger-not-working-on-iphone-heres-fix Suddenly, earlier today this feature stopped working. Your carrier service releases occasional updates to improve the cellular usage on your iPhone. Before starting the troubleshooting process to download a multimedia message, make sure there is no file size limit enabled in the MMS settings. On your iPhone X or iPhone 11 Series, you need to press and release the volume down button, then press and release the volume up button. This issue is tricky as it could be due to the service provider or your phone. 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